North Carolina Association on Aging
Information & Options Counseling 

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Located upstairs at 
The Harry and Jeanette Weinberg Adult REC
347-A West Salisbury Street
Asheboro, NC  27203

336-625-3389
800-252-2899
336-626-3590 fax
Hours:
Monday -
Thursday
8:30 am - 4:00 pm
Information & Options Counseling provides information about services and programs, or case assistance to seniors age 50 and over. Medicare assistance is provided to Medicare beneficiaries of any age. Trained personnel are available to walk-ins Monday-Thursday 8:30 am-4:00 pm.
Information & Assistance
Staff are able to answer questions, offer guidance, or refer clients to appropriate resources. Through case assistance, help is given to resolve a problem, make phone calls, write letters, complete forms, or send out information on a client’s behalf.
Family Caregiver Support Program
Offers caregivers guidance and options on issues that arise with their loved one’s healthcare, medication management, transportation and financial needs.





Disclaimer
All information provided in this website is believed to be accurate and reliable. RSAA assumes no responsibility 
for the use of this information.

Copyright 2019, RSAA, INC.

Randolph Senior Adults Association
The Harry and Jeanette Weinberg Adult Resource & Education Center (REC) 
Serving ages 50 years & older

347 West Salisbury Street    PO Box 1852   Asheboro, NC 27203     336-625-3389
Seniors' Health Insurance Information Program, SHIIP
I&OC staff are certified SHIIP Coordinators for the NC Dept. of Insurance and Randolph Senior Adults is the SHIIP Coordinating Site for Randolph County. SHIIP Coordinators and trained volunteers offer unbiased Medicare insurance counseling to those of any age. Counselors provide education and assistance in choosing and enrolling in Medicare Part D or Medicare Advantage plans and offer guidance on Medicare supplements. Application assistance is given for those eligible for Part D Extra Help and Medicare Savings Programs. Staff are also trained to solve problems Medicare beneficiaries may have with their insurance.


Options Counseling
I&OC staff are certified Options Counselors who can provide a personalized, face-to-face counseling process to help individuals and their families identify needs, preferences, and options when facing major life changes. This process helps seniors make a plan to set and accomplish goals to meet their wants and needs.


Operation Fan - Heat Relief Program
Fans donated by local power companies are distributed to Randolph County seniors age 60+ or those on disability in need of heat relief according to specific criteria & guidelines.



Prescription Assistance
Staff provides assistance in locating and applying for free or discounted prescription medication available through pharmaceutical Patient Assistance Programs.  




Sitter's List
The Sitter’s List is made up of caring people willing to sit, assist with personal care, homemaker chores, errands, etc. This is an option for someone needing in-home assistance and able to pay out-of-pocket.



Powerful Tools for Caregivers
In the six weekly classes, caregivers develop a wealth of self-care tools to: reduce stress; communicate better with family members and healthcare providers; deal with difficult feelings; and how to make tough caregiving decisions. Class participants receive a copy of The Caregiver Helpbook, developed specifically for the class.



The Nurturer, A Newsletter for Family Caregivers in Randolph County
A quarterly newsletter targeted for family caregivers to educate them on the services available to them in the community along with helpful information for their caregiving journey. Click here to read the latest issue.



Caregiver Skills Class
Two-hour training by therapists (physical, occupational and speech) to train family caregivers on how to physically care for the older adult they care for. Each participant receives a copy of the Caregiver’s Handbook.




Certified Options Counselors, Margie DiDona and 
Lisa Alley, are available Monday – Thursday 
8:30am-4:00pm or by calling 336-625-3389.

Fans are available to local seniors through the Operation Fan - Heat Relief Program
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