Information & Options Counseling
Located upstairs at
The Harry and Jeanette Weinberg Adult REC
347-A West Salisbury Street
Asheboro, NC 27203
8:30 am - 4:00 pm
Information & Options Counseling provides information about services and programs, or case assistance to seniors age 50 and over. Medicare assistance is provided to Medicare beneficiaries of any age. Trained personnel are available to walk-ins Monday-Thursday 8:30 am-4:00 pm.
Information & Assistance
Staff are able to answer questions, offer guidance, or refer clients to appropriate resources. Through case assistance, help is given to resolve a problem, make phone calls, write letters, complete forms, or send out information on a client’s behalf.
Family Caregiver Support Program
Offers caregivers guidance and options on issues that arise with their loved one’s healthcare, medication management, transportation and financial needs.
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Copyright 2019, RSAA, INC.
Randolph Senior Adults Association
The Harry and Jeanette Weinberg Adult Resource & Education Center (REC)
Serving ages 50 years & older
347 West Salisbury Street PO Box 1852 Asheboro, NC 27203 336-625-3389
Seniors' Health Insurance Information Program, SHIIP
I&OC staff are certified SHIIP Coordinators for the NC Dept. of Insurance and Randolph Senior Adults is the SHIIP Coordinating Site for Randolph County. SHIIP Coordinators and trained volunteers offer unbiased Medicare insurance counseling to those of any age. Counselors provide education and assistance in choosing and enrolling in Medicare Part D or Medicare Advantage plans and offer guidance on Medicare supplements. Application assistance is given for those eligible for Part D Extra Help and Medicare Savings Programs. Staff are also trained to solve problems Medicare beneficiaries may have with their insurance.
I&OC staff are certified Options Counselors who can provide a personalized, face-to-face counseling process to help individuals and their families identify needs, preferences, and options when facing major life changes. This process helps seniors make a plan to set and accomplish goals to meet their wants and needs.
Operation Fan - Heat Relief Program
Fans donated by local power companies are distributed to Randolph County seniors age 60+ or those on disability in need of heat relief according to specific criteria & guidelines.
Staff provides assistance in locating and applying for free or discounted prescription medication available through pharmaceutical Patient Assistance Programs.
The Sitter’s List is made up of caring people willing to sit, assist with personal care, homemaker chores, errands, etc. This is an option for someone needing in-home assistance and able to pay out-of-pocket.
Powerful Tools for Caregivers
In the six weekly classes, caregivers develop a wealth of self-care tools to: reduce stress; communicate better with family members and healthcare providers; deal with difficult feelings; and how to make tough caregiving decisions. Class participants receive a copy of The Caregiver Helpbook, developed specifically for the class.
The Nurturer, A Newsletter for Family Caregivers in Randolph County
A quarterly newsletter targeted for family caregivers to educate them on the services available to them in the community along with helpful information for their caregiving journey. Click here to read the latest issue.
Caregiver Skills Class
Two-hour training by therapists (physical, occupational and speech) to train family caregivers on how to physically care for the older adult they care for. Each participant receives a copy of the Caregiver’s Handbook.
Fans are available to local seniors through the Operation Fan - Heat Relief Program
Certified Options Counselors, Margie DiDona
and Lisa Alley, are available
Monday – Thursday 8:30am-4:00pm .
336-625-3389 ext. 235
336-625-3389 ext. 237